Susan W. John

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Susan W. John

Sue is a Client Service Specialist for the Employer Benefits Services Division. In this role, Sue provides tactical support to our clients.  She works closely with the other members of our client support team, and  serves as a liaison between our clients and insurance companies. She is an advocate for TriBridge Partners’ clients.

Sue has worked in the field of customer service for over thirty years.  She started her career in Music Education, as a flute major, but over the years she has enjoyed the rewarding aspect of her career in Customer Service.  She worked for over 15 years as the Manager of an EPA Call Center, as well as working for the U.S. House Budget Committee.

Sue has raised four children in Mount Airy.  Sue continues to stay involved in music by playing flute at church regularly and is very involved in Handbells, by playing with the Westminster Ringers as well as directing her church’s Handbell choir.

Professional Affiliations & Education:

  • MD, VA, WVA, PA & OH Licensed Health and Life Agent
  • Maryland Notary Public
  • Help Desk Certified (HDI)
  • Information Technology Infrastructure Library Certified (ITIL)