Bio:
Susan works in the Individual Services Division as a Senior Client Service Coordinator she is responsible for maintaining insurance policy records and service records of TriBridge clients. She acts as a direct liaison between the client and the insurance carrier. Her unique ability to anticipate the needs of the client, the carrier, and the service provider makes the fulfillment process of client requests smooth and easy.
Susan enjoys working with our clients and wants them to feel comfortable being able to come to her with questions and concerns. She is assertive when working with insurance carriers and clients feel confident that Susan will assist them and achieve the desired results.
Susan enjoys taking walks and being outside with her husband and two children, Genevieve and Henry. She also enjoys live music – and volunteers at the Humane Society of Harford County.
Professional Affiliations & Education
- Licensed Life and Health Insurance Agent
- Bachelor of Science, Art History, Towson University
